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Home > Monarch Watch Shop Information > Order by Phone, Mail or Fax
Order by Phone, Mail or Fax
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We accept orders a variety of ways. The easiest method is through our online shop, however you may submit an order through phone, mail or fax by following the directions below:


Phone Orders

You may place orders over the phone by calling customer service at 800-780-9986.


Mail Orders

Please print and fill out our order form or monarch waystation application. Then send the following information to the address below:

  1. The completed order form.
  2.  A phone number or e-mail address so that we can contact you if we have any questions.
  3. A Check made payable to Monarch Watch. Please ensure you include the applicable shipping charges.


If you unable to print our order form, please make sure you include:

  • Item number
  • size, color
  • quantity
  • shipping address
  • payment information.


PLEASE NOTE: We email an order confirmation,  tracking number, as well as other information related to your order such as if there is a delay. Including an email address on your order form will ensure you receive all information related to your order.   


Please mail orders to: 

Monarch Watch
c/o Nonprofit Business Solutions
2701 Centerville Rd.
Wilmington, DE 19808 


If paying by check, please make it out to Monarch Watch.   


Fax Orders

Please print our order form and fax your order form to 877-687-4878. 


***International Customers***

Shipping is available worldwide. If you selected standard postal mail for your shipping method, it can take up to 8-10 weeks for delivery. While most customers receive their order within 3-4 weeks, this delivery time frame often depends heavily on the customs clearing process for your particular country.

Additionally, the tracking number provided will not produce any results. Unfortunately, once your order leaves our country we have no further shipping information to provide.

Please allow a full 10 weeks from the ship date to receive your order before initiating an inquiry. 


All packages are shipped from the United States. Please be advised that your local government may assess international trade taxes or customs duties upon package arrival, which are not the responsibility of Monarch Watch. Contact your local customs office for more information.

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